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Welcome to Citizens Advice Bucks

Your local advice charity

What do we do?

Citizens Advice Bucks is an independent charity that provides free, confidential and impartial advice and support. Our goal is to help everyone find a way forward, whatever their problem.

You can get free advice from us by using our online search tool, phone, email, webchat, home visits or appointments, depending on your circumstances. 

We are currently very busy and our wait time for Adviceline can be up to an hour. We are doing all we can to recruit more volunteers to help this. In the mean time you may find the answers you need by using our online info search. 

Our trained advisors cover many topics and specialise in helping with debt, benefits, employment and housing.

We can also provide advice on consumer issues, scams, energy, pensions, money management, domestic violence, family (such as relationship breakdowns and child contact), education, health, immigration and asylum as well as so much more!   

Be Scams Aware Leaflet
Be Scams Aware Poster
Energy Advice Digital Booklet

Volunteer

Donate

Work For Us

We are a charity that is run by and for our local community, with 100 volunteers and 55 staff, all committed to helping everyone, whatever their problem find a way forward.

You can get involved in a range of ways:

  • Work for us
  • Volunteer with us
  • Organise a fundraiser
  • Donate to us
 
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Do you shop with Amazon? Join us on Amazon Smile to raise funds for us this Christmas. 0.5% of every purchase is donated at no extra cost to you on all Amazon purchases.

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Help to Claim Flyer
Help to Claim Leaflet
Help with energy costs?

We are a charity that is run by and for our local community, with 100 volunteers and 55 staff, all committed to helping everyone, whatever their problem find a way forward 

Amazon Smile logo
Do you shop with Amazon? Join us on Amazon Smile to raise funds for us this Christmas. 0.5% of every purchase is donated at no extra cost to you on all Amazon purchases.

"I couldn't do without the sterling work Aylesbury Office do for me. They have helped me 4 times, so knowledgeable. Thank you kindly to all who give up there time volunteering."

"The most helpful and friendly people I've ever met 10/10".
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Google reviews

Recent News

Man and woman scams awareness 2022
22/06/2022

Scammers taking advantage of cost-of-living crisis to steal from people in Bucks

We are wary of scammers taking advantage of the cost-of-living crisis and want to reassure people in Bucks. We can…

Continue Reading
image of flag with citizens advice logo
30/03/2022

We are now truly Bucks wide!

Citizens Advice Bucks is taking over the South of the County, making our charity truly county wide thanks to a…

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online help
25/03/2022

Struggling to get through to us?

What to do when you can’t get through  Our telephones are so busy at the moment that it can take…

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Stressed woman
14/02/2022

Record January as many fear the cost of living crisis

Today we have spoken out about are concern for families living in Bucks who are being squeezed from all sides…

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Andrew 1
07/02/2022

Digital Transformation Pilot- Blog update

Unlike many other charities which went digital during Covid, Citizens Advice Bucks was busy merging three charities into one; so…

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WFP fb
13/12/2021

Do you need your Winter Fuel Payment?

Could you help local people who face Christmas in poverty? Here’s one idea how.  Everyone born before 27 September 1955 automatically…

Continue Reading

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Citizens Advice Buckinghamshire Ltd Registered Company Number: 06693405. Registered Charity Number: 1126825. FCA No: FRN 617495
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