Management

Thalia Jervis

Chief Executive

Thalia Jervis has a career which covers public service, strategic consultancy, programme management and leadership in the voluntary and community sector. Her focus is on delivering the best possible service to our clients in Bucks. She joined Citizens Advice Bucks in 2020.

Jenny Perkins

Business Services Manager

Jenny has spent her career in administrative posts in the UK, Bermuda and St Kitts and Nevis. She joined Citizens Advice Chiltern in 2001 where she has gained extensive experience with the charity as Office Manager.  She is looking forward to bringing all that experience to her new role.

Anna Day

Head of Development & Communications

With a background of 18 years of working in charities, and the last 11 years in executive management, Anna has raised £17.6m for charities in social welfare, mental health and education, and been chief executive of 4 charities. Anna has won many awards for her work transforming lives and communities through charity development.

Craig Glynn

Head of Services

Craig started with Citizens Advice Aylesbury Vale in 2018 as a volunteer after a short stint in advertising. Having found advertising dissatisfying, went on to find Citizens Advice incredibly fulfilling, and as such was pulled into experiencing the everyday issues of Clients in Bucks, and the joys that can come from assisting those Client’s to find a way through. 
Having worked through the various roles, his focus remains the same, ensuring the delivery of advice to all those who require it, who without it, might find themselves at the mercy of a simple error, an unclear rule or at worst those with unscrupulous intentions

Safia Akram

Head of Services

Safia joined Bucks CA in March 2021, she has over 20 years’ experience of working within the advice services at a number of local Citizens Advice offices and other charities including Age UK, her personal commitment is to developing and delivering excellent services and ensuring social equality and justice is accessible to all.