After a career in the University of London and at the Law Society of England and Wales, Jane has held non-executive roles at the Care Quality Commission, Healthwatch England (Chair), Thames Valley Strategic Health Authority (Chair), the Gangmasters Licensing Authority (Vice Chair) and as an advisor on governance at the Institute of Directors. She is a Chartered Director. Her work with Citizens Advice began in 2000 when she became Chair of Buckingham Winslow & District CAB. She went on to sit on several committees, regionally and nationally and was Deputy Chair of national Citizens Advice from 2010 to 2013. She helped launch and still chairs the local CAB charity, BACAB. She lives in Buckingham with her husband, Howard, a former Mayor of Buckingham and now elected Councillor for Buckinghamshire Council. Both enjoy travelling.
Diana is a solicitor and Director of Buckingham based law firm Chandler Ray. She had been a passionate supporter of the aims and objectives of Citizens Advice before she arrived in Buckingham and has enjoyed putting that interest to use both as a Trustee since 2000 and as a volunteer for specialist advice sessions. In her spare time Diana assists with a local youth group, reads widely and enjoys long walks.
Lesley worked for 20 years in the management consulting industry latterly as Global Managing Director for Hay Group. She was a senior partner and member of the Ownership Board. She is experienced in strategy development, leadership and business development as well as consulting on people and change. Before entering consulting she was a Human Resources Director in the public sector and spent some time working for Bucks County Council. Since 2016, Lesley has established a start-up business which focuses on leadership and team development, culture change and executive coaching. She is also a Council member of the RNLI and was formerly a Trustee of Pohwer a local advocacy charity. She was a Trustee for Chiltern Citizens Advice for three years and a member of the Fundraising Sub Committee. At CA Bucks she is the lead Trustee for service delivery.
Farrukh has a background in marketing, technical support and project management having worked for over 30 years with some of the leading companies in the international semiconductor industry. He has held Senior Management roles and established several pan-European teams. He also trained and worked as a volunteer Gateway advisor at Citizens Advice Watford, before becoming a trustee and is currently their Chair. His interests include listening to music and worldwide travel.
Susan is the Global HR Director for Kantar Media’s 5,000 strong Operations and IT Business Unit. She joined Kantar 19 year ago & has held a number of senior HR roles within the Group during that time. Previously she was employed by The London Underground as Head of HR for 3 Engineering divisions & held Regional & Head Office HR positions in Mothercare & BHS.
She has wide experience in culture change, organisation design and for the past year – remote working! On the personal side, she lives in a small village between Aylesbury & Buckingham with her husband & 2 cats & enjoys the Theatre, attending concerts & is a passionate Queen fan!
In her previous role as trustee for Citizens Advice High Wycombe, she was a member of the HR Sub Committee. As a new trustee, to the CA Bucks Board she is looking forward to gaining a detailed understanding of the combined organisation & to contribute towards its ongoing success.
Karen is a former Chief Executive for 18 years, most recently of Wycombe Council. She now runs her own leadership coaching practice in the UK and overseas, in the public, charity and private sectors, and is a Technical Assessor for CE and Director recruitment nationally. She is a Member of Council at Bucks New University where she chairs a committee on maximising educational and social experience for students, and is a member of the Remuneration Committee. She is also a Vice Chair of Community Impact Bucks. She holds a BSc in Anthropology from University College London (UCL) and postgraduate DMS from Hertfordshire Business School. She started her career as an Environmental Health Officer in the London Borough of Haringey, dealing with housing, safety and neighbourhood issues in that highly pressured area, later moving into environmental management and sustainability. Karen has lived and brought up her family in High Wycombe for 23 years.
Julian Ingram is a business leader and senior brand and marketing professional with over 25 years’ experience in using communications to deliver growth for his clients. He has lived in Gerrards Cross for over 20 years. He spent most of his career working for some of world’s largest advertising and marketing services agencies, helping his clients to do better, more creative, marketing. He has managed both individual agencies regional operations and diverse global teams. A key part of his and his client’s business success over the years was his focus on developing people through coaching and mentoring to create high performing teams. Julian now works as a marketing consultant and recently became a founding member of MarketingKind; a group of marketeers offering their services Pro Bono to small charities and causes. He is a trustee & NED at the Schelwood Trust, a Multi academy Trust in Slough. He is a graduate of the London School of Economics and a Fellow of the Institute of Practitioners in Advertising and brings to our board experience in strategy, marketing, communication and business development and wants to use these skills to help create a better understanding of CABucks, attract increased funding and market our services better.
Philip joined Citizens Advice Buckinghamshire following 5 years as a Trustee of Buckinghamshire Mind, including 3 years as Chair during which time he oversaw a full review of strategy, governance, finance and investments, risk management and information systems.
Joining Citizens Advice Buckinghamshire was a natural progression as both organisations have recognised the need to learn the lessons of the last few years, especially from the experience of delivering through the challenges of Covid to understand and address linked issues such as the impact of money worries on mental health and challenging themselves to better understand and meet the needs of the minority ethnic communities in Buckinghamshire.
Philip has lived in Buckinghamshire for 25 years and prior to retirement in 2017 worked in banking in London. He has extensive experience of organisational change, systems change, operating model and process redesign and leading teams through change. He has been a director of a local Credit Union and has been active in his village community.