Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on the phone, or online over chat.
Our advisers can help you:
work out if you can get Universal Credit
fill in the Universal Credit application
prepare for your first Jobcentre appointment
check your first payment is correct
You can read our online advice on Universal Credit at any time.
Call our national phone line
You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday:
England: 0800 144 8 444