December opening hours

Our staff and volunteers are taking a well earned break over Christmas and New Year and our offices and Bucks Adviceline will be closed from midday on the 24th December to the 4th of January.

We realise this is a longer break than we normally have but following a very busy year with not only the pandemic but also our merger we feel this break is needed.

There is a lot of advice available on the Citizens Advice National website 

Citizens Advice can also still be contacted on the National helplines over the Christmas period on the following number/days:

Help to Claim: 0800 144 8 444 for help claiming benefits

Friday 24th December: Open 8am-5pm                                                            25th-28th: Closed                                                                                                  29th-30th December: Open 8am-6pm                                                              31st December: Open 8am-5pm                                                                        1st-3rd January: Closed

Christmas Closure

Adviceline: 0800 144 8848 for foodbank vouchers and other advice

Friday 24th December: Open 9am-1pm                                                            25th-28th: Closed                                                                                                  29th-30th December: Open 9am-5pm                                                              31st December: Open 9am-1pm                                                                        1st-3rd January: Closed

Scams Action & Consumer Service 0808 250 5050 

Friday 24th December: Open 9am-1pm                                                            25th-30th: Closed                                                                                                  31st December: Open 9am-1pm                                                                        1st-3rd January: Closed

Other help available for Bucks:

Anyone worried about food or warmth over the Christmas, can contact the council’s Helping Hand support line on 01296 531151 or by emailing [email protected]

This line is open 9am – 5.30pm Monday to Thursday and 9am – 5pm on Friday. The support line is closed on Christmas day, Boxing Day, Monday 28 December and New Year’s day but there is an out of hours team that can be contacted in emergencies on 0800 999 7677.

Anyone in a mental health emergency can call Samaritans on: 116 123

For help with domestic abuse you can call the National Domestic Abuse Helpline on: 0808 200 0247 but please do call 999 in an emergency

You are of course also welcome to use our email us form and we will get back to you ASAP when our advisers return. 

We hope everyone has a lovely Christmas and we are not needed but rest assured we will be back working hard for you all soon.