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Citizens Advice Bucks Debt Adviser
Location: Flexible – offices based across Bucks with some opportunity for remote working
Hours: 37 hours per week (part time applicants would be considered)
Type of Contract: 12 months – Fixed Term
Citizens Advice Bucks is an independent local charity providing free, impartial advice to people in Buckinghamshire. The charity operates five advice centres across Bucks, a specialist money advice service and several outreach. We also run successful advice projects, including energy advice and elderly advice at home. The charity benefits from a large and dedicated team of highly skilled staff and volunteers and delivers high quality advice, as well as campaigning on important community issues.
We are looking for a motivated and enthusiastic individual, to take on the role of Debt Adviser.
You will be joining Citizens Advice Bucks to provide debt advice at a time of increasing demand. This is an important role within our newly formed Money Advice team. The successful candidate must have the proven ability of providing debt advice and casework. You must have experience of giving advice to the public, managing complex debt cases, negotiating with third parties on behalf of clients and maintaining accurate and comprehensive case recording. You will be able to demonstrate a clear commitment to client care, and that you are highly organised and efficient, able to maintain targets and high-quality standards.
We are often the only place left that people could talk to seek independent and impartial advice on debt, benefits, housing, employment and family issues. Be part of an organisation that gives people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
The Job Description and Application Form can be downloaded via the below links. Please email the electronically completed Application Form to [email protected]
Closing date for applications: On-going