Volunteers play a key role in our charity
‘As a volunteer, you’re made to feel an equal and valued member of the team. Volunteering with Citizens Advice is not only mentally stimulating but also very rewarding.’
Thank you for taking time to explore volunteering opportunities with Citizens Advice Bucks. Volunteers are at the heart of how we deliver our service whether that is delivering free impartial information and advice, processing client paperwork, manning reception desks or working in our offices.
All sorts of people volunteer with us for many different reasons, but one thing that our volunteers tell us is that volunteering with Citizens Advice is enjoyable, challenging and varied.
Volunteering with Citizens Advice Bucks is a great way to pick up skills, make friends and feel part of an enthusiastic team. It can be fantastic fun and also hugely rewarding.
We are committed to equality of opportunity, and offer a warm welcome to every volunteer, whatever their background.
‘Citizens Advice Bucks believes everyone should have access to free, good quality, confidential and independent advice when they really need it. This is particularly crucial as the cost of living crisis continues to have a devastating effect on people with limited money coming in, some who have never needed help before. Our volunteer advisers are at the heart of our ability to provide people with the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.’ Alice Copping, CEO.
Ways of volunteering for us
Our Enquiry Adviser volunteers play a critical role in our charity, helping people find a way forward with the issues they are facing by providing them with the advice they need.
Could you help us help more people? Do you like to chat to people? Are you interested in helping your community? Our Charity Ambassadors help us make sure that we are out and about. They attend events (and have fun whilst there!) letting the people we help know all about who we are and what we do. Our help changes people’s lives – come and be part of that! You won’t be alone – we will make sure that you are fully trained and properly supported and it’s a great way to make your local community better.
We are currently recruiting for this role across all our offices in Bucks.
If you would like to volunteer for us please complete an expression of interest form. We intend to take on another cohort of volunteer trainees in the Summer of 2024. In the meantime you will be placed on our waiting list. Unfortunately we do not have the resources to accept volunteers under the age of 18 for enquiry adviser and session support roles.
Thank you for considering us.
At Citizens Advice, we particularly welcome volunteers and staff who have disability, mental health, neurodiversity, LGBTQI, as well as people who are of every ethnicity. We support many people to volunteer who are retired, or have disabilities. We are ultimately committed to serving all of our communities in Buckinghamshire and ensuring our staff and volunteers represent those communities. We celebrate our cultural differences, and give people the freedom to authentically express their religion, cultures, personalities and creativity at work. Uniqueness is powerful, we want our beneficiaries, staff and volunteers to be themselves.
If you are interested in a paid role with us, you can take a look at current vacancies by clicking the button below.
If you are interested in volunteering with us and you are not sure which role you would like or want to contribute in a role we haven’t mentioned, please complete the expression of interest form by clicking the below button. We are always keen to have extra help from volunteers across our work.